Web Maintenance - Essential
2 hours of support included each month on either plan.
What you get
Web Maintenance - Essential Plan
Keep your website protected, fast, and running smoothly without lifting a finger. Built for businesses that need their website properly maintained but do not require frequent content updates or an active SEO strategy. We handle everything behind the scenes so you can focus on running your business.
Plan coverage
Coverage hours: Monday through Friday, 9:00 am to 6:00 pm EST
Response time: Minor fix requests completed within 5 business days
Minor fix scope: Tasks under 30 minutes per request
Backup frequency: Daily offsite backup with 30-day retention
Uptime monitoring: Included - alerts within 5 minutes of detected downtime
Updates schedule: WordPress core, plugins, and themes updated monthly
Month-to-month: $385/month | Annual agreements billed at $350/month
What's included
Speed optimization
Monthly review of your website's loading performance including load time checks, image compression, caching configuration, and mobile performance. We make targeted improvements each month to keep your site fast and reduce unnecessary page weight.
AI and search optimization
Light monthly improvements to keep your website visible to both search engines and AI-driven tools including Google's AI Overviews, ChatGPT, and Perplexity. This covers page titles, meta descriptions, heading structure, schema markup review, and making sure your key service pages are clearly formatted for answer-based search results.
Security monitoring and hardening
Daily malware scan monitoring, plugin vulnerability checks, login security review, and basic firewall configuration. We flag suspicious activity, apply security hardening recommendations, and verify your SSL certificate is current. Backed by daily offsite backup with 30-day retention.
Updates and backups
Monthly WordPress core, plugin, and theme updates applied after backup verification. Each update cycle is confirmed post-deployment to catch any compatibility issues before they affect your visitors.
Uptime monitoring
Continuous uptime monitoring with automated alerts if your website goes offline. You are notified within 5 minutes of any detected downtime so the issue can be addressed quickly.
Minor fix support
Small website corrections handled as needed including broken links, image swaps, text corrections, or a quick website question. Minor fix requests are tasks that can be completed in under 30 minutes. Anything beyond that scope is quoted separately.
Good to know
This plan covers routine maintenance and small fixes. The following are outside this plan's scope and quoted separately:
Website redesigns or new page development
SEO blog posts or content creation of any kind
Active SEO campaigns or keyword strategy work
Emergency recovery or malware cleanup
Custom integrations or development work
Any task that exceeds 30 minutes per request
Ready to start?
From $350/mo on an annual contract, or $385/mo month-to-month.
Questions? Talk to us or email support@hixfi.com.
